Retail Operations Supervisor

5 days ago

Lahore, Punjab, Pakistan beBeeCashier Full time 60,000 - 80,000
Store In-Charge Job Summary

At our Car Oil Change Service Center in Lahore, we are seeking a well-mannered and responsible Store In-Charge/Cashier to oversee front desk operations and handle billing. The ideal candidate should have excellent communication skills, basic accounting knowledge, and a customer-friendly attitude.

Key Responsibilities:
  • Welcome customers professionally and guide them regarding available services and offers.
  • Generate accurate bills and invoices using POS or billing software.
  • Receive and process various payment methods (cash, card, digital), issue receipts, and manage cash registers.
  • Maintain daily cash records and reconcile balances in coordination with the Branch Manager.
  • Handle incoming calls, manage service appointments, and respond to general customer inquiries.
  • Collaborate with the service team to ensure timely customer updates and smooth vehicle service flow.
  • Promote ongoing offers, service packages, and relevant car care products to customers.
  • Ensure the reception and customer waiting area remains clean, organized, and welcoming.
  • Address customer complaints professionally and escalate to the appropriate person when necessary.
  • Support basic administrative tasks, such as maintaining service logs and customer records.
Required Skills and Qualifications:
  • Preferred: Bachelor's degree in Commerce or Business (B.Com)
  • 2–3 years of experience in cashiering, front desk, or customer service roles (preferably in automotive or retail sectors)
  • Proficient in MS Excel, billing software, and POS systems
  • Trustworthy, well-presented, and customer-friendly personality
  • Strong communication and organizational skills
Why Join Our Team?

At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. We're part of a mission to revolutionize the automobile landscape.

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