
Freelance Platform Operations Manager
5 days ago
CrecenTech Systems Private Limited is seeking an experienced Freelance Platform Operations Manager to spearhead growth on freelance platforms. The ideal candidate will have a proven track record of applying for and winning high-value projects on platforms like Upwork, Fiverr, Freelancer, and Toptal.
Job Responsibilities:
Freelance Platform Management:
- Apply for jobs on freelance platforms and independently close deals to drive revenue growth.
- Manage and optimize company profiles across multiple freelance platforms for maximum visibility.
- Stay updated on freelance platform policies, trends, and high-demand services to refine strategies.
Sales and Deal Closure:
- Own the end-to-end sales process, from crafting proposals to negotiating terms and finalizing contracts.
- Ensure consistent achievement of sales targets by leveraging expertise and proactive engagement with clients.
- Develop and implement strategies to expand client acquisition and retention.
Team Leadership and Mentorship:
- Lead and mentor a team of freelancers, sharing best practices and techniques to improve their performance.
- Provide hands-on guidance to team members on job applications, proposal submissions, and client communications.
- Motivate the team to meet deadlines, exceed targets, and maintain a client-first approach.
Client Relationship Management:
- Serve as the primary point of contact for clients, ensuring seamless communication and resolving any issues proactively.
- Build long-term relationships with clients, driving repeat business and referrals.
- Maintain a strong customer-first attitude while delivering quality solutions.
Requirements:
- Bachelor's degree in business administration, Sales, or a related field.
- 8+ years of experience in sales or business development, with at least 3 years focusing on freelance platform operations.
- Demonstrated success in applying for and winning high-value projects on freelance platforms.
- Excellent communication and negotiation skills, with the ability to craft persuasive proposals.
- Strong leadership qualities with a hands-on, "doer" approach to achieving results.
- Flexible and adaptable to shifting priorities, time zones, and work hours.
- Proficiency in CRM tools and data-driven decision-making.
- A proactive mindset, with the ability to solve challenges and deliver results independently.
What We Offer:
- A competitive salary with performance-based incentives.
- The opportunity to lead freelance operations in a growing and dynamic company.
- A collaborative work environment with room for personal and professional growth.
- Exposure to global markets, working across multiple time zones and diverse client bases.
- A bonus structure that rewards exceptional performance.
- Quarterly leaves encashment.
- Maternity leave benefits.
- A Provident Fund for retirement savings.
- Double salary on gazetted holidays.
- A special allowance for emergencies.
- Advance salary on need basis.
- 12 casual leaves per year.
- 10 medical leaves per year.
- Dedicated training programs.
- Birthday celebrations.
- Loan against Provident Fund.
- Daily company-provided meals.
- Gaming facilities.
- A growing and dynamic team.
- Regular office gatherings, celebrations, and trips.
- A flexible work schedule with 5 days a week.
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