Senior Technology Specialist
17 hours ago
Mission
Job DescriptionThe primary role of the Technical Support Lead is to provide expert technical assistance for complex product issues. As a senior subject matter expert, they are responsible for troubleshooting and resolving high-level cases that cannot be resolved by junior support engineers.
This individual will work closely with cross-functional teams to identify and address technical issues affecting customers. They will also collaborate with engineering teams to drive continuous improvement in the technical support process.
Main responsibilities include:
- Deep understanding of the product and ability to analyze and diagnose complex issues.
- Resolving technical issues and product limitations not resolvable by junior support engineers.
- Creation and maintenance of technical documentation for internal and external use.
- Cross-departmental collaboration to resolve customer-facing technical issues.
- Leadership and mentorship of junior support engineers.
- IDentification of opportunities for process improvement and driving changes to increase efficiency and effectiveness.
Requirements
- Minimum 3 years of experience in Technical Support or Customer Support.
- Strong understanding of SQL, API, and one programming language.
- Excellent communication and problem-solving skills.
- Technical knowledge, analytical skills, attention to detail, and teamwork abilities.
Benefits
This role offers the opportunity to work on complex technical issues, develop leadership skills, and contribute to process improvements.
Suitable candidates should have a passion for technology, excellent communication skills, and a desire to learn and grow with the company.
-
Senior Technology Strategist
1 week ago
Hyderabad City Taluka, Pakistan beBeeConsultant Full time 800,000 - 1,200,000Job SummaryWe are seeking an experienced professional to join our team as a Consultant Specialist.Key ResponsibilitiesDevelop a deep understanding of UKPO strategy and align project execution accordingly.Shape the technology landscape of automation, customer communication, document management, and workforce solutions.Initiate and oversee projects, working...
-
Senior Technology Visionary
1 week ago
Hyderabad City Taluka, Pakistan beBeeArchitect Full time 2,000,000 - 2,500,000Technical Architect Opportunity Job Summary:This is a highly sought-after opportunity for a seasoned Technical Architect to join our organization and lead the development of high-quality architecture solutions for various software applications and platform products.As a Senior Lead Architect, you will be an integral part of a team that works together to...
-
Oracle Technologies
3 days ago
Hyderabad City Taluka, Pakistan HSBC Full timeOverviewSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest...
-
Leading Technology Expert
7 days ago
Hyderabad City Taluka, Pakistan beBeeSoftwareDeveloper Full time $100,000 - $140,000Senior Software CraftsmanWe are seeking a highly skilled Senior Software Craftsman to lead our team at NR Consulting in delivering cutting-edge technology solutions.Key Responsibilities:Design and implement high-quality, scalable, and secure .NET applications using C# and .NET Framework/.NET Core.Create efficient database solutions using SQL (MSSQL, MySQL)...
-
Senior Software Technology Specialist
5 days ago
Hyderabad City Taluka, Pakistan beBeeSoftware Full time $180,000 - $250,000Job OverviewThis is an exciting opportunity to advance your career and contribute to a project where you can push the limits of what's possible.You will play a crucial role in an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products with a focus on security, stability, and scalability.Key...
-
Hyderabad City Taluka, Pakistan HSBC Full timeOverviewSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest...
-
Senior Cyber Threat Intelligence Analyst
1 week ago
Hyderabad City Taluka, Pakistan beBeeCybersecurity Full time 900,000 - 1,200,000Job Description:We are seeking a seasoned professional to assume the role of Cyber Security SOC Lead/Senior Consultant Specialist. This individual will serve as a senior member of the Monitoring and Threat Detection team within an Analysis POD, tasked with triage of threat detection events across the entire global technology estate.
-
Leader in Software Technology
5 days ago
Hyderabad City Taluka, Pakistan beBeeSoftware Full time $200,000 - $250,000Job DescriptionA visionary leader is sought to drive impactful initiatives and shape the future of technology.Key Responsibilities:Develop and implement technology strategies to achieve functional objectives.Make informed decisions that impact resource allocation, tactical operations, and process execution.Ensure governance and accountability in coding...
-
Senior Technical Support Specialist
18 hours ago
Hyderabad City Taluka, Pakistan beBeeTechnical Full time $120,000 - $180,000About the Job We are looking for a skilled Technical Support Specialist to join our team. As a senior subject matter expert, you will provide complex technical support for our products and services.
-
Hyderabad City Taluka, Pakistan HSBC Full timeOverviewSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest...
