
Technical Service Specialist
4 days ago
At Victor Enterprises Pte Ltd, we are seeking a skilled Technical Service Specialist to join our team.
Reporting to the Lubes Sales Manager, this dynamic role involves providing hands-on technical support to customers across the petrochemical industry.
- Key Responsibilities:
- Solve issues from troubleshooting to product recommendations, including used oil analysis, ensuring customer satisfaction and loyalty.
- Build strong technical partnerships with key clients, driving long-term success and growth.
- Lead initiatives like plant audits, lubrication surveys, and field trials to align with business strategy and objectives.
- Collaborate closely with sales team members to ensure technical strategies are fully aligned with overall sales goals.
- Develop and deliver customized training programs for customers and work with oil supplier partners to resolve technical matters.
- Participate in sales meetings with heads of different business units, offering cross-functional technical support to enhance decision-making and business outcomes.
Requirements:
- A diploma or degree in Chemical, Marine, or Mechanical Engineering.
- Experience in a technical environment (preferably lubricants and related applications) with a solid technical background.
- Exceptional presentation and interpersonal skills, with the ability to communicate technical concepts clearly and effectively.
- A self-starter who works well independently but also thrives in a collaborative team environment.
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