Quality Assurance Expert

3 days ago


Lahore, Punjab, Pakistan Solutions-by-AI-Growth Full time

At Solutions-by-AI-Growth, we are seeking a highly skilled Quality Assurance Expert to join our team in Lahore District. This is a full-time on-site role that requires an individual with excellent attention to detail and strong analytical skills.

As a Quality Assurance Expert, you will be responsible for ensuring the quality of calls handled by our agents. Your key responsibilities will include:

  • Verifying customer interactions to ensure compliance with telecom regulations and company policies.
  • Ensuring agents follow scripts, disclosure requirements, and compliance protocols.
  • Maintaining detailed records of verified calls and submitting reports on findings to the QA Lead or Operations team.
  • Tracking compliance scores and verification accuracy rates to ensure quality standards are met.
  • Providing constructive feedback to agents regarding verification failures or compliance issues.

Our ideal candidate will have at least 02-2.5 years of experience in a BPO/call center, preferably in a QA, call auditing, or verification role. Experience in telecom campaigns is highly preferred.

We offer a competitive salary package and a dynamic work environment. If you are a motivated and detail-oriented individual looking for a challenging role, please apply now.



  • Lahore, Punjab, Pakistan ServiceMaster Quality Cleaning by Weibye Full time

    Location: Lahore, PakistanDepartment: Quality AssuranceJob OverviewWe are seeking a Quality Assurance Officer to ensure that our manufacturing processes meet quality standards and regulatory requirements. The ideal candidate will monitor production quality, conduct inspections, and implement quality control measures to maintain high standards in our snack...


  • Lahore, Punjab, Pakistan Devsinc Full time

    We are seeking a Technical Quality Assurance Expert to join our team at Devsinc. As an SQA Engineer, you will be responsible for ensuring the quality and reliability of our software applications through thorough testing and analysis.Key Responsibilities:Application Testing: Perform thorough testing of applications to identify and report defects.Test Case...


  • Lahore, Punjab, Pakistan SupportFinity™ Full time

    At SupportFinity, we are seeking a highly skilled Business Quality Assurance Specialist to join our team. As a key member of our quality assurance department, you will play a vital role in ensuring the highest standards of sales quality, compliance, and customer experience.The ideal candidate will have a strong understanding of telecom services and related...


  • Lahore, Punjab, Pakistan Accurate Paper Box Co Full time

    Manager – Quality Assurance – Manufacturing Location: Lahore, PakistanDepartment: Quality AssuranceJob OverviewWe are seeking a Manager – Quality Assurance to lead our quality assurance efforts in our snack manufacturing company. The ideal candidate will be responsible for developing and implementing quality control strategies, managing the QA team,...


  • Lahore, Punjab, Pakistan Devsinc Full time

    About Our Team">Our team is passionate about delivering high-quality software products that exceed customer expectations.">Job Description and Requirements">The Associate Software Quality Assurance Engineer will be responsible for ensuring the quality of our software products, from design to delivery. This involves developing and executing test cases,...


  • Lahore, Punjab, Pakistan Ahmad Glass Industries Pvt. Ltd Full time

    Ahmad Glass Industries (Pvt) Ltd is a pioneer in manufacturing all types of tempered & laminated safety glasses in Pakistan. The company is located in Lahore and is known for its expertise in producing high-quality safety glasses for various applications.Role DescriptionThis is a full-time on-site role for a Quality Assurance Manager at Ahmad Glass...


  • Lahore, Punjab, Pakistan Itss Full time

    Quality Assurance Specialist (only) Itss, Pakistan We need a QA person to join our team. He/She will be responsible for doing quality assurance of both software and static website based projects. Familiarity with .NET will be added advantage.Job Specification Quality Assurance of software and static websites against specifications.Information Technology and...


  • Lahore, Punjab, Pakistan E2Eworx Full time

    E2Eworx is looking to add some more resources for the following positions:Software Quality Assurance Engineer (1 to 2 years of experience)Automation QA Engineer (1 to 2 years of experience)HR (0 to 6 months experience)Business Developer (1 year of experience)Software Quality Assurance Engineer Responsibilities:Knowledge of testing techniques and...


  • Lahore, Punjab, Pakistan Boddle Learning Full time

    We are looking for a Quality Assurance Professional to join our team at Boddle Learning.About the RoleIn this position, you will be responsible for ensuring the quality of our products through testing and quality assurance activities.Main ResponsibilitiesDeveloping and maintaining test plans, test cases, and test data.Executing tests to validate product...


  • Lahore, Punjab, Pakistan Komkonsult (Pvt) Limited Full time

    Manager Quality Assurance Komkonsult (Pvt) Limited, Pakistan Has worked on-hands in telecom deployment for over 3 years. Has knowledge of customer relationship, team management and industry quality standards.Job SpecificationMethodical, can teach and influence people, urge for getting things right first time every time.ResponsibilitiesEnsure quality...


  • Lahore, Punjab, Pakistan UNAVAILABLE Full time

    About UsWe are UNAVAILABLE, a company that values quality and excellence in everything we do.We are seeking a talented SQA Engineer to join our team. The ideal candidate will have a strong background in software testing, quality assurance, and automation.The successful candidate will be responsible for developing test plans and test cases, recording test...


  • Lahore, Punjab, Pakistan Cto 247 Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Lead to join our team at Cto 247. As a key member of our quality assurance department, you will play a crucial role in ensuring the highest standards of software quality.Key ResponsibilitiesLead and manage the testing process to identify and report defectsDevelop and execute test plans,...


  • Lahore, Punjab, Pakistan Solutions-by-AI-Growth Full time

    QUALITY ASSURANCE SPECIALIST – CALL CENTER/ BPO INDUSTRYRole DescriptionThis is a full-time on-site role for a Quality Assurance Executive at AI Growth Solutions in Johar Town, Lahore District. The Quality Assurance Executive will be responsible for quality control, quality assurance, quality management, and quality auditing of calls tasks on a day-to-day...


  • Lahore, Punjab, Pakistan Curatech Pharma (Pvt) Ltd. Full time

    Mid-Senior Level Quality Assurance Position in Pharmaceutical CompanyCuratech Pharma (Pvt) Ltd. is seeking a qualified and experienced Quality Assurance Manager to join our team in Lahore.This role involves ensuring the quality of our products and processes, maintaining regulatory compliance, and leading quality assurance teams.The ideal candidate will have...


  • Lahore, Punjab, Pakistan ibex Full time

    We are seeking a Quality Assurance Specialist to join our team at ibex. This is an exciting opportunity for a dedicated professional to make a meaningful impact in ensuring the highest quality of services.Key Responsibilities:Conduct call monitoring and provide coaching/feedback to ensure adherence to industry standards and company policies.Maintain strong...


  • Lahore, Punjab, Pakistan Curatech Pharma (Pvt) Ltd. Full time

    Quality Assurance Manager - PharmaceuticalLocation: LahoreMinimum Qualifications:Pharm-D10-12 years of experience at the same position in a reputable pharmaceutical companySeniority Level: Mid-Senior levelEmployment Type: Full-timeJob Function: Quality AssuranceIndustry: Pharmaceutical ManufacturingPlease share your resume on pharmahr042@gmail.com and...


  • Lahore, Punjab, Pakistan Curatech Pharma (Pvt) Ltd. Full time

    Sr. QA Professional Wanted for Pharmaceutical CompanyCuratech Pharma (Pvt) Ltd. is seeking a senior quality assurance professional to join our team in Lahore.This role involves leading quality assurance teams, ensuring compliance with regulatory requirements, and maintaining accurate records.The ideal candidate will have a Pharm-D degree and at least 10-12...


  • Lahore, Punjab, Pakistan Confiz Full time

    We are seeking a Software Quality Assurance Lead to oversee the quality of our software products. The ideal candidate will have experience in software testing, quality assurance, and project management.About the Role:Oversee the quality of software products from development to deploymentDevelop and implement quality assurance processes and proceduresAnalyze...


  • Lahore, Punjab, Pakistan Icap Full time

    We are seeking a qualified Quality Assurance Director to join our team at ICAP. In this role, you will be responsible for conducting Quality Control Reviews (QCRs) in accordance with established policies and procedures.The ideal candidate will have a strong background in auditing, preferably with experience in International Standards on Auditing (ISAs) and...


  • Lahore, Punjab, Pakistan Devsinc Full time

    Job Description:Devsinc is seeking a skilled Associate Software Quality Assurance Engineer to join its product team.Key Responsibilities:- Assist in designing and executing test cases- Perform functional, regression, and exploratory testing on web and mobile applications- Identify and report software defects, ensuring proper documentation- Collaborate with...