Senior Customer Liaison Professional

1 week ago


Lahore, Punjab, Pakistan beBee Careers Full time

Customer Service Representative Job Description

This role requires excellent communication skills, attention to detail, and the ability to manage multiple client relationships efficiently.

We are seeking a proactive and personable individual to handle inquiries, coordinate property visits, and support the sales and leasing process.

  • Main Responsibilities:
  • Respond promptly to customer inquiries via various channels.
  • Provide accurate information about available properties, sales procedures, and company services.
  • Coordinate and schedule property viewings with clients and agents.
  • Maintain and update client records and CRM database.
  • Follow up with leads and provide timely updates on property availability or process status.
  • Assist with document preparation and ensure all paperwork is complete and filed correctly.
  • Handle customer complaints and provide appropriate solutions in a timely manner.

Requirements and Skills:

  • A degree in business, communications, or related field is preferred.
  • Previous experience in customer service; experience in real estate is a plus.
  • Proficient in Microsoft Office and CRM software.
  • Strong communication, interpersonal, and organizational skills.
  • Ability to multitask, prioritize, and manage time effectively.

Benefits:

  • Competitive salary and commission opportunities.
  • Additional benefits include health insurance, mobile and travel allowance, and professional development opportunities.

About the Role:

This entry-level position offers an opportunity to grow and develop within the organization. The ideal candidate will possess a customer-focused attitude with a professional demeanor.

Related Roles:

  • Customer Support Specialist - International.
  • Customer Experience Specialist (Non Voice).
  • Customer Support Agent – Live Chat & Technical Support (Inbound).
  • Customer Service Representative (International).
  • Customer Service Representative no Experience Needed (Night Shift).
  • Call Center Customer Service Representative.


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