
Senior Customer Liaison Professional
1 week ago
Customer Service Representative Job Description
This role requires excellent communication skills, attention to detail, and the ability to manage multiple client relationships efficiently.
We are seeking a proactive and personable individual to handle inquiries, coordinate property visits, and support the sales and leasing process.
- Main Responsibilities:
- Respond promptly to customer inquiries via various channels.
- Provide accurate information about available properties, sales procedures, and company services.
- Coordinate and schedule property viewings with clients and agents.
- Maintain and update client records and CRM database.
- Follow up with leads and provide timely updates on property availability or process status.
- Assist with document preparation and ensure all paperwork is complete and filed correctly.
- Handle customer complaints and provide appropriate solutions in a timely manner.
Requirements and Skills:
- A degree in business, communications, or related field is preferred.
- Previous experience in customer service; experience in real estate is a plus.
- Proficient in Microsoft Office and CRM software.
- Strong communication, interpersonal, and organizational skills.
- Ability to multitask, prioritize, and manage time effectively.
Benefits:
- Competitive salary and commission opportunities.
- Additional benefits include health insurance, mobile and travel allowance, and professional development opportunities.
About the Role:
This entry-level position offers an opportunity to grow and develop within the organization. The ideal candidate will possess a customer-focused attitude with a professional demeanor.
Related Roles:
- Customer Support Specialist - International.
- Customer Experience Specialist (Non Voice).
- Customer Support Agent – Live Chat & Technical Support (Inbound).
- Customer Service Representative (International).
- Customer Service Representative no Experience Needed (Night Shift).
- Call Center Customer Service Representative.
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