
Tourism Package Consultant
3 days ago
As a tourism package consultant at Clicksync BPO, you will be responsible for handling customer inquiries, providing product information, and achieving sales targets. To succeed in this role, you will need to possess excellent communication skills, a strong understanding of tourism packages, and the ability to work in a fast-paced environment. Additionally, you will be required to maintain accurate records of customer interactions and sales, resolve customer complaints, and collaborate with the team to improve customer service and sales processes.
Duties:
- Manage incoming calls from different marketing channels
- Offer expert advice on tourism packages to customers
- Achieve sales targets by promoting tourism packages
- Conduct follow-up activities with customers to collect feedback and reviews
- Keep detailed records of customer interactions and sales performance
- Address customer complaints efficiently and effectively
- Participate in team meetings to share best practices and improve customer service
Working Conditions:
This is a full-time position requiring a minimum of 40 hours per week. You will be working in a dynamic and fast-paced environment, collaborating with a team of professionals who share your passion for delivering exceptional customer experiences.
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