
Electronics Expertise Professional
2 weeks ago
Job Title: Technical Instrument Specialist
">We are seeking a highly skilled and experienced professional to join our team as a Technical Instrument Specialist. The ideal candidate will have 4-5 years or more of experience in repairing electronic items, with a good understanding of computers and software.
">The incumbent will be responsible for installation, demonstrations, pre-installation surveys, follow-up, and recovering outstanding payments, along with other service-related tasks. A good knowledge of component-level repair and understanding of software is essential.
">We will consider fresh graduates for trainees and experienced graduates for regular positions. Please mention your status, expected salary, and any relevant experience in your CV.
">Key Responsibilities:
">- ">
- Installation and Demonstration: Provide on-site installation, validation, and commissioning of instruments.">
- Troubleshooting and Service: Perform troubleshooting, service, and repairs on-site.">
- Technical Support: Offer technical support to customers at their location.">
- On-Site Training: Provide on-site training to customers.">
- Cross-Functional Teamwork: Coordinate with cross-functional teams including field applications, customer support, product management, manufacturing, and marketing/sales.">
- Service Documentation: Develop service technical documentation.">
- Service Information Management: Create and maintain service information in the company database.">
- Field Service Calls: Handle field service calls professionally and promptly, with triage as needed.">
- Paperwork and Communication: Complete and submit all required paperwork timely and communicate with customers to ensure satisfaction and implement corrective actions.">
- Ongoing Duties: Perform other duties as appropriate for a Technical Instrument Specialist.">
Requirements:
">- ">
- Degree or Diploma: Degree or Diploma in Electronics, Applied Physics, or Chemistry preferred.">
- Personal Qualities: Pleasant personality, ability to learn, and teamwork skills.">
- Experience: 4-5 years of experience in repair and maintenance of instruments or sales of similar instruments.">
- Technical Skills: Proficiency in MS Office and Excel, ability to test and troubleshoot electrical analog and digital circuits, and experience with spectrometers, HPLC, or analytical instruments preferred.">
Benefits:
">Incentive bonus.
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