
Call Center Supervisor
10 hours ago
An experienced Call Center Supervisor is required to lead our call center team and achieve exceptional results.
About the Role:The successful candidate will be responsible for managing a team of call center agents, improving sales and efficiency, and ensuring exceptional customer care.
We are looking for a seasoned professional with a strong background in call center management, excellent leadership and communication skills, and the ability to analyze data and metrics.
Main Responsibilities:- Team Leadership: Supervise and motivate a team of call center agents, set goals and objectives, and ensure high levels of customer satisfaction.
- Performance Monitoring: Analyze call center performance, identify areas for improvement, and implement strategies to increase sales and efficiency.
- Operational Management: Manage office resources, including equipment and supplies, ensure a clean and comfortable working environment, and oversee office security and access control.
- Qualifications: Bachelor's degree or equivalent experience in a related field, proven experience in call center management or customer service roles, strong leadership and team management skills, and excellent communication and interpersonal abilities.
- Skills: Proficiency in call center software and relevant technology, problem-solving and decision-making skills, attention to detail, and ability to analyze data and metrics.
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Call Center Sales Supervisor
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob OverviewAs a Call Center Sales Supervisor, you will play a crucial role in ensuring the smooth operation of our sales team. Your primary responsibility will be to supervise complete sales operations, overseeing the entire sales process from start to finish.Key Responsibilities:Supervise and manage sales teams to achieve targetsPlan and develop new...
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Contact Center Supervisor
12 hours ago
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Inbound Call Center Supervisor
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Lead Call Center Team Supervisor
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the RoleWe are seeking an experienced and results-driven professional to join our team as a Lead Call Center Team Supervisor. In this role, you will be responsible for guiding, supervising, and monitoring a team of Call Center agents in terms of operations and sales.Develop and drive sales targets of assigned teams to achieve business objectives by...
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Call Center Representative
3 weeks ago
Karachi, Sindh, Pakistan Anyphones Full timeCall Center Representative Anyphones, Pakistan The Call Center Representative manages customer service inquiries by providing accurate information, resolving customer issues, and following up as necessary. This includes taking inbound calls and answering customer inquiries by explaining products and services.Responsibilities:Greeting customers with a...
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Call Center Reps
3 weeks ago
Karachi, Sindh, Pakistan TeleTec Global Full timeCall Center Reps - Agents, Closers, Supervisors, ManagerJoin our growing team at TeleTec Global.TeleTec Global is hiring Call Center Representatives, Closers, Team Leaders, and Supervisors for Evening and Night Shifts. Candidates with experience in Cable, DME/CGM, Final Expense, Solar, and Energy Deregulation will be preferred.Job Description and Skills...
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Call Center Representative
3 weeks ago
Karachi, Sindh, Pakistan The Sun Global Full timeCall Center Representative The Sun Global , Pakistan We are currently looking for energetic and passionate call center representatives to join our teams, we are hiring experienced call center agents for our Medicare Campaign.Job Responsibility:The Call Center Agent will be responsible for managing and taking calls professionally and confidently.Follow...
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Call Center Manager
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeLeading a team of professionals in a dynamic call center environment is an exciting opportunity for a skilled manager. With experience in various areas of call centers, preferably as a Team Leader or Assistant Manager, this role requires analytical skills to find the root cause of problems and apply SOP, KPIs, and call center metrics. A strong business...
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Call Center Agent
3 weeks ago
Karachi, Sindh, Pakistan Entice Solutions Full timeCall Center Agent Entice Solutions, Pakistan We require Call Center agents for our Call Center located in Karachi.Our Shift Working Timings are:Evening Shift: 05:00 PM - 11:00 PM (15,000 basic Salary + 1500 Allowance + Commission)Night Shift: 11:00 PM to 6:30 AM (17,000 basic salary + 2000 Allowance + Commission)Working Days: Monday - Saturday (6 days a...
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Call Center Operations Manager
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionA professional in call center operations is responsible for managing and supervising a team of call center agents. This role involves monitoring call center performance, including metrics such as call volume, response times, and service quality.The Call Center Office Manager oversees office resources, ensuring a clean, organized, and...