Troubleshooting Technician

2 weeks ago

Karachi, Sindh, Pakistan beBee Careers Full time

This role offers a market-leading salary and a range of benefits, including medical coverage and employee performance-based bonuses. As a Troubleshooting Technician, you will be responsible for providing technical support and guidance to clients.

About the Job

We are seeking an individual with experience in troubleshooting and resolving technical issues for clients using various software products. You will collaborate across teams and departments to ensure seamless service delivery and client satisfaction.

  • Key Responsibilities:
  • Customer Support & Issue Resolution: Assist clients with technical issues and inquiries via email, phone, and ticketing systems.
  • Technical Troubleshooting & Escalation: Act as a Tier 2 support level for complex technical issues.
  • Product Knowledge & Guidance: Provide product knowledge and training to clients.
  • Cross-Team Collaboration: Collaborate with Development, QA, and other departments.
  • Documentation & Tracking: Document and track client issues through ticketing systems.
  • Service-Related Support: Support clients with service inquiries.
  • Database Management & Technical Support: Utilize SQL knowledge to query databases and troubleshoot technical issues.
  • Event & Service Support: Provide hands-on support for club events.
  • Monitor & Improve Satisfaction: Proactively monitor and track client feedback.
  • Time Management & Prioritization: Prioritize and manage multiple requests effectively.
  • Ownership & Accountability: Take ownership of client issues from initiation through resolution.
What You'll Bring
  • A strong passion for customer service and technical problem-solving.
  • Excellent communication skills.
  • The ability to work in a collaborative, fast-paced, and service-driven environment.
  • Strong organizational and time management skills.
  • A professional demeanor.

  • Systems Troubleshooting Expert

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job OverviewWe seek a highly skilled technician to assume the role of Systems Troubleshooting Expert. This individual will be responsible for resolving technical issues with existing equipment/systems, ensuring they operate efficiently and effectively.

  • Technician

    2 weeks ago

    Karachi, Sindh, Pakistan Zafar Solars Full time

    We are seeking newbies for technician roles.Assist in solar panel installation and maintenance.Perform wiring and setup according to specifications.Troubleshoot and resolve installation issues.Collaborate with senior technicians for efficient project completion.Maintain tools and equipment in proper working order.Job SpecificationBasic understanding of...

  • Electronic Technician

    2 weeks ago

    Karachi, Sindh, Pakistan Al Amin Textile Fort Full time

    This is a full-time on-site role for an Electronic Technician at Al Amin Textile Fort located in Karachi. The Electronic Technician will be responsible for tasks such as electronics technology, soldering, troubleshooting, electricity, and maintenance & repair.QualificationsElectronics Technology and Troubleshooting skillsKnowledge of Electricity and...

  • Technician

    2 weeks ago

    Karachi, Sindh, Pakistan Wavetec Full time

    We're Hiring: Technician – Wavetec & Sister CompaniesWavetec and its sister companies are looking for a skilled Technician with expertise in electrical work, hardware repairs, and mechanical maintenance. If you have hands-on experience in troubleshooting, repairing, and maintaining various electrical and mechanical equipment, we want to hear from youKey...

  • CCTV Technician

    2 weeks ago

    Karachi, Sindh, Pakistan Technical Experts Services Full time

    Technical Experts Services, a leading Information Technology and Services company in Centurion, is seeking a qualified and experienced CCTV Technician to join our team.Responsibilities:Install, maintain, and repair CCTV systems for various clientsConduct regular inspections of CCTV equipment and troubleshoot any issuesConfigure and integrate CCTV systems...

  • IT Technician, Staff Midwife

    2 weeks ago

    Karachi, Sindh, Pakistan The Lady Dufferin Hospital Full time

    The Lady Dufferin Hospital is one of the largest women's hospitals in Pakistan, having 300 beds and specializing in Obstetric, Gynecological, and Neo-natal Pediatric Services. We seek to recruit for the following positions:IT Technician: Candidate should possess 2 years' experience in troubleshooting of desktop/laptop, networks, printers, etc.Staff Nurse:...

  • Heating Air Conditioning Technician

    3 days ago

    Karachi, Sindh, Pakistan Ice Berg Industries (pvt)LTD Full time

    Job Title: Heating Air Conditioning TechnicianThis is a full-time, on-site role based at Ice Berg Industries (Pvt) Ltd, located in Baldia Town, Bin Qasim Town, Sindh, Pakistan. The technician will be responsible for troubleshooting HVAC systems, performing plumbing work, conducting preventive maintenance, ensuring compliance with EPA regulations, and working...

  • IT Support Technician

    5 days ago

    Karachi, Sindh, Pakistan EmergTech Private Limited Full time

    Direct message the job poster from EmergTech Private LimitedDesigning with Purpose – Building Softwares That MatterCompany DescriptionEmergTech Solutions is a leading IT value-added reseller and business solution provider specializing in Industry 4.0 technologies. The company partners with industry leaders such as Zebra, Chainway, Urovo, Impinj, Cipherlab,...

  • Laboratory Technician

    4 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Seeking a detail-oriented and organized Laboratory Technician to join our team. As a Laboratory Technician, you will be responsible for maintaining laboratory equipment, preparing samples, conducting experiments, and recording data.Responsibilities:Maintain laboratory equipment and instruments, performing routine calibration and troubleshooting as...

  • Digital Equipment Technician

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking an experienced Digital Equipment Technician to join our team. As a Digital Equipment Technician, you will be responsible for performing tasks such as electronics technology, soldering, troubleshooting, and maintenance & repair.Job DescriptionThe successful candidate will work closely with our team to ensure the smooth operation of our...