Customer Service Agent

3 days ago


Chiniot, Punjab, Pakistan Skylite Networks Full time
Job Description:

The ideal candidate will have excellent communication skills and a strong ability to empathize with customers.

We are seeking a highly motivated Customer Support Representative to join our team at Skylite Networks.

In this role, you will be responsible for providing exceptional customer service via phone, email, and social media.

You will work closely with the customer service manager to ensure proper customer service is being delivered.

Your primary focus will be on resolving customer complaints in a timely and professional manner.

  • Resolve customer complaints via phone, email, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain the problem or reason for calling.

Additional responsibilities include taking payment information, advising on company information, and utilizing computer technology to handle high call volumes.

Our ideal candidate will possess a good understanding of sales principles and have experience working in a fast-paced environment.

If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.



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