Receptionist and Customer Service Representative

13 hours ago

Lahore, Punjab, Pakistan beBee Careers Full time
Job Title: Receptionist and Customer Service Representative

Description
We are seeking a highly organized and friendly receptionist to provide exceptional customer service and administrative support to our team. As the first point of contact for visitors, you will play a crucial role in making a positive impression and setting the tone for our company culture.

Key Responsibilities
- Welcome guests and visitors, ensuring a warm and inviting atmosphere.
- Respond to inquiries and resolve issues promptly and professionally.
- Manage the front desk, maintaining a clean and organized workspace, and ensuring all necessary materials are readily available.
- Coordinate schedules, meetings, and appointments, using your excellent organizational skills.
- Provide administrative support, preparing correspondence, reports, and other documents as needed.
- Develop and maintain relationships with clients, vendors, and colleagues, fostering a culture of collaboration and respect.
- Stay up-to-date on company policies and procedures, applying your knowledge to ensure compliance and accuracy.
- Collaborate with the team to achieve goals and objectives, demonstrating flexibility and adaptability.
- Participate in ongoing training and development, enhancing your skills and expertise to stay ahead in the industry.
- Contribute to a positive and inclusive work environment, promoting a culture of diversity, equity, and inclusion.

Qualifications
- High school diploma or equivalent; Bachelor's degree in business administration or related field preferred.
- 2+ years of experience in customer service, administration, or a related field.
- Excellent communication and interpersonal skills, enabling strong relationships with clients, vendors, and colleagues.
- Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Adaptability and flexibility, with a willingness to learn and grow with the company.

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