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Night Shift Appointment Coordinator

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Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a diligent and detail-oriented individual to join our team as a Night Shift Appointment Scheduler. The primary goal of this role is to ensure seamless coordination between clients and our organization through efficient appointment management.

Key Responsibilities:
  1. Schedule appointments accurately and efficiently using our scheduling software, ensuring timely communication with clients.
  2. Develop effective relationships with clients via various communication channels, addressing queries and concerns in a prompt and professional manner.
  3. Collaborate with internal departments to ensure smooth scheduling and resource allocation, guaranteeing a high level of customer satisfaction.
  4. Promptly address client inquiries, resolving scheduling conflicts or issues while providing exceptional customer service.
Requirements:
  • Prior experience in customer-facing roles is preferred, but not essential.
  • Excellent verbal and written communication skills are required for successful candidate interaction.
  • Freshers with good English communication skills are also encouraged to apply, as we provide comprehensive training for the right candidates.