Senior Operations Lead

17 hours ago


Islamabad, Islamabad, Pakistan PTCLal Full time

About This Role

This mid-senior level position involves managing the overall operations of CRM systems, with a focus on impact analysis of change requests and proactive monitoring of applications.

You will oversee data audit checks for validation at every step and maintain logs according to business processes in the system.

This role also requires you to ensure compliance with budgets, targets, and deadlines, through the implementation of cost-efficient controls.

As a Senior Operations Lead, you will monitor and evaluate reporting employees and undertake performance management responsibilities.

This role also involves team enablement and capacity building.



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