Customer Service Team Lead

Our ideal candidate will be a highly motivated and skilled customer service professional who possesses excellent communication skills, strong listening abilities, and the capacity to resolve complex issues efficiently. They will be responsible for managing daily operations of our customer service teams, ensuring timely resolution of customer complaints, and...

Key Responsibilities* Manage inbound and outbound call centre operations, ensuring seamless communication with customers and clients.* Coordinate daily centre activities, including staff recruitment and performance management.* Liaise with supervisors, team leaders, operatives and external parties to resolve issues and improve quality.* Monitor calls to...

Graduation, preferably business and / or supply chainWe are looking for Customer Services Lead for our chemical industry client based in Karachi.Requirements:Graduation, preferably business and / or supply chain.4 to 5 years of relevant experience.Experience in customer service, supply chain, sales, controlling and in managing a team of about 8 CSOs for at...

Job OverviewThe Senior General Manager will be responsible for leading the customer service function.Key Responsibilities:To oversee core functions and key activities of departments under the customer services division.Setting annual targets and KPLs for each department.Regular monitoring and review of progress to achieve set targets.Conducting meetings with...

Results-Driven Team LeaderWe are seeking a skilled and experienced professional to join our team as a Team Leader. As a key member of our organization, you will be responsible for leading a team of professionals in achieving our goals and objectives.About the RoleThe successful candidate will have a strong foundation in customer service, with experience in...

Wordpress Team Lead / Senior Wordpress Custom DeveloperMatric - Intermediate + Diploma or BS(CS)PLEASE READ ALL REQUIREMENTS BEFORE APPLYING.We are looking for a Senior Custom WordPress Developer / WordPress Team Lead responsible for both back-end and front-end development, including creating WordPress themes and plugins.Benefits:• Flexible Job Timings•...

Job DescriptionWe're on the lookout for dedicated individuals to join our dynamic Customer Care team If you have previous experience in handling customer complaints and thrive in providing exceptional service, we want YOUJob SpecificationPrevious experience in customer care, specifically in managing and resolving customer complaints.Unwavering commitment to...

Job Description:Job Title: Customer Service RepresentativeSalary: PKR 35,000 – 45,000 per monthPerks:Commission on every successful leadTransportation provided for female employeesPKR 5,000 fuel allowance for male employeesShift & Timing: Night Shift | 7:00 PM – 3:00 AMLocation: DHA Phase 7, Khayaban-e-Abbasi, KarachiJob Overview:Lycan Communication is...

Job Description:Seagate Pvt. Ltd. is a leading logistics and supply chain company based in Karachi, Pakistan, with over two decades of experience. We pride ourselves on delivering high-quality services tailored to our clients' needs. We are currently seeking a motivated Customer Service Representative with 2 years of experience to join our dynamic...

Customer Services (Retention) SpecialistWhat is a Customer Services Specialist?As a Customer Retention Specialist, your mission is to engage with customers at the brink of cancelling their policies or considering renewal. Your goal is to maintain high retention rates by providing outstanding service and offering effective solutions.Responsibilities of...