Dental Office Management Specialist

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
About the Role:
This position involves experience in dental office management and familiarity with Open Dental software. The responsibilities include managing insurance claims, tracking unpaid invoices, communicating with insurance companies, overseeing prior authorizations, and managing accounts payable, all while adhering to industry guidelines.

Responsibilities:
  1. Provide comprehensive patient support, including account setup, imaging order processing, prior authorization services, appointment scheduling, payment processing, exam preparation guidance, report distribution, and issue escalation.
  2. Manage patient queues to ensure timely appointments and follow-up actions.
  3. Coordinate scheduling by matching patients with suitable imaging providers based on availability and requirements.
  4. Foster effective communication with patients through phone, SMS, and other means, demonstrating professionalism and empathy.

Requirements:
  • At least 2 years of experience in care navigation, scheduling, or patient-facing support, preferably in radiology or healthcare.
  • 2+ years of experience coordinating care among providers.
  • Experience in handling or assisting with prior authorizations for at least 1 year.
  • Excellent interpersonal and problem-solving skills.
  • Demonstrated success in a fast-paced, phone-centric work environment.
  • Strong attention to detail, with excellent time management and organizational abilities.


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