
Consumer Data Analyst
3 days ago
Job Description:
The Consumer Insights Officer / Executive will play a key role in our organization.
Main Responsibilities:
- Manage correspondence from various sources and forward to relevant departments.
- Ensure timely follow-up on unresolved issues and maintain coordination with call center staff.
- Review and classify website emails, compile reports from direct interactions and CRM tools.
- Conduct training sessions with the Brand Team on product launches, events, and updates.
- Oversee in-house surveys, coordinate product testing at the factory, and ensure smooth execution.
- Review external reports for accuracy and support the Research Manager in generating department-specific reports.
Requirements:
- Bachelor's or Master's degree in statistics or research.
- 1-2 years of experience or fresh graduates with relevant qualifications.
This role requires a strong analytical mind.
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