Technical Solutions Expert

6 days ago

Sukkur, Sindh, Pakistan beBeeTechnical Full time $97,419 - $122,488
Senior Technical Solutions Expert

The role involves providing high-level technical expertise to support the development of products and services.

This position is responsible for leading a team of technical support engineers, providing guidance and mentorship to ensure they possess the necessary skills to resolve complex customer issues.

Key responsibilities include:

  • Managing and tracking critical cases escalated from junior support engineers.
  • Collaborating with cross-functional teams to identify and address technical issues affecting customers.
  • Driving process improvements through data analysis and creating new support processes and procedures.

Benefits of this role include:

  • Opportunity to work with a talented team of professionals.
  • Professional growth and development opportunities.
  • Competitive compensation package.

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