
Accounting Industry Professional
2 days ago
About Us
EliteEdge Solution, a leading provider of IT services, seeks a skilled Customer Support Representative to join our team in Karachi, Pakistan.
Key Responsibilities
- Offer top-notch customer service via multiple channels.
- Respond to client inquiries regarding accounting software and services.
- Craft effective solutions to resolve customer issues.
- Maintain accurate records of customer interactions.
- Collaborate with technical experts to address complex problems.
- Stay informed about product updates and industry developments.
Essential Qualifications
- Demonstrated proficiency in written and verbal English communication.
- Possess strong problem-solving skills and a customer-focused mindset.
- Bonus points for basic accounting knowledge.
- Acknowledge IT products and services.
- Experience working in a collaborative team environment.
- Microsoft Office Suite proficiency.
What We Offer
- An attractive package of rewards and benefits.
- Generous leaves.
- The opportunity to engage in sports and entertainment activities.
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