Customer Service Technician

1 day ago


Karachi, Sindh, Pakistan beBee Careers Full time
Service Desk Analyst Job Description

The successful candidate will have strong technical skills and excellent communication abilities. Key responsibilities include:

  1. Identifying and implementing improvements to incident logging systems.
  2. Ensuring the Service Desk utilizes knowledge management tools effectively.
  3. Contributing to business success and improving customer experience within the team.
  4. Meeting set goals and KPIs.
  5. Managing user administration and setup/maintenance of accounts.


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