Operations Efficiency Specialist

3 days ago


Lahore, Punjab, Pakistan Zameen Full time
Job Title: Business Operations AnalystAbout the Role:

We are seeking a highly motivated and results-driven Business Operations Analyst to join our team in Lahore.

Key Responsibilities:
  • Strategic Planning: Develop and implement strategic plans to drive business growth and efficiency.
  • Synergy Creation: Identify and create sustainable synergies across various business functions.
  • Business Development: Identify new business areas and deploy strategic initiatives for business growth.
  • Cross-Functional Teamwork: Collaborate with senior management to recommend strategies and business plans around sales, marketing, product, and other key cross-functional initiatives.
  • Process Optimization: Develop and update process documentation, work instructions, and other tools to support execution.
  • Data-Driven Decision Making: Create an analytics platform and develop the capability within cross-functional teams to enable optimal resource allocation, tracking, and monitoring of KPIs.
  • Stakeholder Engagement: Maintain excellent relationships and communication with cross-functional stakeholders to inform and enable improvements in the quality of business delivery.
  • Process Standardization: Create workflow templates to streamline processes and increase efficiency.
  • Policy Development: Perform gap analysis of current SOPs/SLAs on an ongoing basis with drafting and roll-out of relevant policies.
  • Project Management: Perform analytics to determine the level of impact and use outcomes to prioritize projects.
  • Quality Enhancement: Collaborate cross-functionally on various process evaluation and improvements. Lead and coordinate quality, efficiency projects, and activities to ensure continuous best practices.


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