
UI Experience Designer
3 days ago
About this role:
We're looking for a skilled UI/UX Design Specialist to join our team.
This is an exciting opportunity for someone who wants to work on designing intuitive and engaging mobile and web apps, with a clear grasp of UI/UX best practices and platform conventions.
As a UI/UX Design Specialist, you will be responsible for turning customer feedback into meaningful design improvements by working closely with CX, Product, BI, and Digital teams.
Your primary goal will be to ensure that our digital experiences are user-friendly, efficient, and meet the needs of our customers.
Key Responsibilities:- Conduct user research, usability testing, and journey mapping to inform design decisions and improve digital experiences.
- Design and execute customer surveys to capture user needs and preferences.
- Analyze and interpret customer feedback to identify key experience gaps.
- Develop interactive dashboards that provide insightful data to stakeholders.
- Collaborate with cross-functional teams to ensure alignment between customer insights and experience delivery.
- Bachelor's degree in Data Analytics, Human-Centered Design, or a related field.
- 2–4 years of experience in CX, Data Analytics, or UI/UX.
- Proficiency in tools such as Power BI, Tableau, Superset, Figma, Adobe XD, Miro, and Excel.
- Excellent data visualization and presentation skills.
- Digitally savvy and AI-aware, with experience using survey tools, dashboarding platforms, and AI-enabled solutions.
We are committed to providing a positive and inclusive work environment that fosters collaboration, innovation, and growth. Our employees enjoy a range of benefits, including opportunities for professional development, flexible work arrangements, and a comprehensive compensation package.
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