Digital Banking Specialist

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

Optimize digital customer experiences by enhancing mobile banking app interfaces for an intuitive user experience.

Key Responsibilities
  • Enhance UI/UX of mobile banking apps to provide seamless customer interactions
  • Collaborate with digital teams to refine customer journeys and improve CX
  • Ensure clear and effective messaging across all customer touchpoints
  • Leverage data to identify areas for improvement in CX and address customer pain points
  • Coordinate and analyze user testing with third-party vendors to inform design decisions
Requirements
  • Bachelor's degree in Design, HCI, Computer Science, or a related field
  • Proven experience in UI/UX design for mobile applications (preferably in banking/financial services)
  • Strong understanding of CX principles and methodologies
  • Proficiency in English & Urdu
  • Experience with user testing & research methods


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