Digital Transformation Leader

5 hours ago


Hyderabad City Taluka, Pakistan Backbase Full time

**About Us**

Backbase is a fast-growing and dynamic environment that undertakes exciting projects at top-tier banks all over the world to implement our online banking solutions.

**The Role**

We are looking for an experienced Project Coordinator to join our Customer Success department. As a Project Coordinator, you will be responsible for managing projects globally and acting as a bridge between Backbase internal teams and our clients.

**Key Responsibilities**

  • Support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential;
  • Manage multiple teams in a large programme or multiple projects;
  • Effectively manage project team and resolve issues;

**Requirements**

  • 8-15 years experience;
  • Can demonstrate experience in the financial sector;
  • Can demonstrate experience in a startup/scaleup environment;

**Tools and Methods**

  • Superior knowledge of standard software tools related to daily position responsibilities;
  • Provides teams, colleagues, and customers with context for how software tools enhance their ability to perform their duties more efficiently and effectively;

**Financial Management**

  • Able to create tools and processes around internal and external reporting;
  • Able to support strategy discussions based on reported data;
  • Able to address issues based on data;

**Client Management**

  • Able to spot business development opportunities and involve relevant people;
  • Able to design and facilitate client workshops;
  • Able to handle large transformation programmes within one customer;

**Change Management**

  • Is comfortable with ambiguity and a rapidly changing environment;
  • Able to influence and drive change;
  • Can identify potential changes as risks before they occur;

**Risks and Issues Management**

Manages risks and issues at the project and programme levels.



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