Lead Cell Site Operations Manager

4 days ago


Sukkur, Sindh, Pakistan beBee Careers Full time

Job Summary

We are seeking a highly skilled and experienced professional to lead our team of engineers and technicians in ensuring the optimal performance of our cell sites.

The ideal candidate will have a deep understanding of Access Network Operations, vendor management, and team leadership. They will be responsible for ensuring network uptime, SLA compliance, and KPI target achievement across multiple micro business units (MBUs).

Key Responsibilities

  • Leading and mentoring a medium-sized team of engineers and technicians
  • Ensuring network uptime and SLA compliance across MBUs
  • Managing vendor performance and relationships
  • Executing preventive maintenance, corrective maintenance, and fuel management tasks
  • Maintaining technical KPIs and performing process digitization
  • Resolving governance meetings with vendors
  • Conducting competence gap analysis and taking timely actions
  • Managing customer complaint SLAs and maintaining them above 95%

Requirements

  • Bachelor's degree in Electrical, Electronics, or Telecommunications Engineering
  • Minimum 8 years of relevant experience in power infrastructure, AC & DC systems, rectifiers, and RMS troubleshooting
  • Experience in preventive and corrective maintenance of non-telco equipment
  • Customer-centric approach to identify and fix network issues
  • Flexibility to work irregular hours in case of operational emergencies
  • Strong inter-personal and communication skills
  • Proven team management experience
  • Self-motivated, enthusiastic, and hardworking individual with an out-of-the-box thinking approach

Why Work with Us?

We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to be part of a transformative organization that is shaping the future of digital economy.



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