Supply Chain Operations Manager

7 hours ago

Lahore, Punjab, Pakistan Mous Products Limited Full time

About Us

Mous Products Limited is a forward-thinking company that prioritizes innovation and customer satisfaction. Our relentless pursuit of excellence has enabled us to create high-quality products that empower people to live without limits. With a strong in-house expertise and significant investment in research and development, we strive to set new standards in the tech accessory market.

We're passionate about creating products that remove frustrations, expand experiences, and help people achieve their goals. Whether you're on a wild adventure or commuting through the city, our products are designed to make a positive impact on your daily life.

About the Role

We're excited to offer an opportunity for a Senior Demand Planner to join our Pakistan team. As a key driver of operational success, you'll be responsible for taking ownership of the Sales & Operations Planning (S&OP) process for our phone case and screen protectors product categories. You'll collaborate closely with cross-functional teams to align forecasts with business goals, ensure optimal stock levels, and support supply chain efficiency.

This role is critical to enabling smooth operations and delivering an exceptional customer experience. You'll have the opportunity to contribute strategically to a fast-paced, growing business and make a tangible impact on our global operations.

About You

You're a proactive, detail-oriented professional with a knack for turning data into actionable insights. Comfortable in a fast-paced environment, you excel at balancing competing priorities and delivering results with accuracy and efficiency. You're an excellent communicator who can work collaboratively with cross-functional teams while confidently making independent decisions.

Key Responsibilities

  • Lead the monthly S&OP forecast cycle for your assigned product categories (Phone Cases & Screen Protectors), ensuring timely involvement of all key stakeholders.
  • Maximize the use of sea freight over air freight within your assigned product categories through effective S&OP planning.
  • Collaborate with the Commercial team to align demand planning with planned NPD (New Product Development) launches and trading promotions for your product categories.
  • Oversee the annual SKU rationalization process for your product categories.
  • Partner closely with the China Operations team to provide a rolling 12-month plan, driving supply chain efficiencies.
  • Ensure optimal stock levels and product availability for your product categories by managing the demand planning process and working with Commercial and Marketplace teams to mitigate overstocks and avoid out-of-stock scenarios.
  • Represent your assigned product categories in the S&OP section of the Monthly Operations Meeting.
  • Manage weekly reporting and meetings for your product categories, covering areas such as actual versus demand performance, overstock, understock, and ordering, while maintaining clear communication with the Commercial team to drive SKU performance.
  • Continuously identify and implement process improvements to enhance the department's accuracy and efficiency.

Skills Requirements

  • Proven experience in managing demand planning and forecasting processes, ideally within a global D2C business.
  • Strong understanding of S&OP principles, with experience collaborating cross-functionally to align forecasts with business objectives.
  • Solid knowledge of inventory management, logistics operations, and supply chain efficiencies, including experience working with international stakeholders.
  • Advanced analytical and numerical skills, with proficiency in Excel and PowerQuery, a familiarity with ERP systems and demand planning tools, and an eye for detail.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships across global teams.
  • A strategic mindset and a proactive approach to problem-solving, combined with the ability to work autonomously and make data-driven decisions.
  • Adaptable and highly organized, thriving in fast-paced environments with competing priorities.
  • Fluent in English both verbal and written communication.

About Our Offer

Here's a summary of the benefits of working at Mous:

  • Competitive Compensation: We offer a competitive starting salary that reflects your experience and the value you bring to Mous.
  • Dynamic Work Culture: Mous has a fun yet focused work culture. Join a team of friendly professionals committed to fostering a high-performance, data-driven environment.
  • Growth and Development Opportunities: At Mous, we encourage you to dream big, work diligently, and actively make things happen. We support radical growth and development through new experiences, fostering an environment where innovative thinking is the norm.
  • Professional Development Perks: Professional growth is a priority at Mous. We run regular 'Mousterclasses' where teams share their expertise across the business.
  • Seamless Remote Collaboration: Working with Mous means you're an integral part of the team, no matter where in the world you are. We've streamlined communication between our global teams for efficient collaboration.
  • Long-Term Benefits: Loyalty and commitment are greatly valued at Mous. We reward this with one month of paid leave after 5 years of service.

About Our Values

We have established 3 core values that inform and enhance the way we work. We expect anyone joining the business to embrace these values as essential parts of Mous life.

  • Get Results: By comprehending our business plan, each person can ensure that they are taking accountability for their contribution towards it.
  • Work Together: We value collaboration highly, recognizing that there's a lot to be learned from each other.
  • Enjoy The Ride: We invite everyone at Mous to grab new opportunities and find ways to make each role their own.

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