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E-commerce Product Specialist - TikTok Shop
Job Summary:This role involves overseeing the daily operations of a TikTok Shop, focusing on product listings, stock management, and customer engagement. The ideal candidate will have experience managing e-commerce platforms, strong analytical skills, and excellent communication abilities.
Key Responsibilities:- Develop and manage product listings, ensuring accuracy and optimisation for maximum visibility.
- Coordinate with logistics and inventory teams to guarantee accurate stock levels and timely order fulfillment.
- Monitor sales and performance metrics to identify areas for growth and improvement.
- Design and execute promotions and campaigns to meet business objectives.
- Respond to customer inquiries, resolve issues, and maintain a high satisfaction rating.
- Collaborate with marketing and influencer teams to align TikTok Shop activities with broader campaign strategies.
- Proven experience managing e-commerce platforms, preferably TikTok Shop.
- Strong analytical skills with experience driving business decisions through data analysis.
- Excellent communication and organisational skills.
- Ability to work independently and as part of a team.
- Preferred background in e-commerce or retail operations.
- Degree in Business, Marketing, Supply Chain, or related field.