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Phone Support Specialist

2 weeks ago

Islamabad, Islamabad, Pakistan First Call Solutions Full time

First Call Solutions is seeking a skilled Phone Support Specialist to join our team. As a key contributor to our customer support team, you will be responsible for managing large volumes of inbound and outbound calls and providing timely resolutions to customer inquiries.

Key qualifications include:

  • Previous experience in a customer support role, preferably in a call center environment.
  • Excellent communication and interpersonal skills, with strong phone and verbal communication skills.
  • Active listening abilities and a customer-focused approach.
  • Able to work effectively in a fast-paced environment and prioritize multiple tasks simultaneously.

We offer a dynamic and supportive work environment, where you will have the opportunity to develop your skills and contribute to the success of our organization. If you are a driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.