Customer Engagement Specialist

2 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

Customer Engagement Specialist Role

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We are seeking a skilled Customer Engagement Specialist to help enhance customer experiences and drive sales. As a key member of our team, you will be responsible for engaging potential customers through outgoing calls and proactive outreach.

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Key Responsibilities:

  • Customer Interaction: Provide exceptional service and resolve customer inquiries effectively.
  • Sales and Targets: Collaborate with team members to achieve sales targets and enhance client relationships.
  • Documentation and Feedback: Document customer interactions and feedback for quality improvement.
  • Product Knowledge: Maintain knowledge of products and services to support customer needs.
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Job Specification

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To succeed in this role, you will require:

  • Excellent Communication Skills: Strong verbal and written communication skills to engage customers effectively.
  • Sales Aptitude: Ability to identify opportunities and close sales.
  • CRM Proficiency: Proficient in using CRM software and call center technology.
  • Teamwork: Ability to work independently and as part of a team.
  • Problem-Solving Skills: Strong problem-solving skills to address customer concerns.
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Benefits and Rewards

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We offer a competitive compensation package, including incentives for meeting sales targets and delivering excellent customer service.



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