
Customer Engagement Specialist
2 days ago
Customer Engagement Specialist Role
">We are seeking a skilled Customer Engagement Specialist to help enhance customer experiences and drive sales. As a key member of our team, you will be responsible for engaging potential customers through outgoing calls and proactive outreach.
">Key Responsibilities:
- Customer Interaction: Provide exceptional service and resolve customer inquiries effectively.
- Sales and Targets: Collaborate with team members to achieve sales targets and enhance client relationships.
- Documentation and Feedback: Document customer interactions and feedback for quality improvement.
- Product Knowledge: Maintain knowledge of products and services to support customer needs.
Job Specification
">To succeed in this role, you will require:
- Excellent Communication Skills: Strong verbal and written communication skills to engage customers effectively.
- Sales Aptitude: Ability to identify opportunities and close sales.
- CRM Proficiency: Proficient in using CRM software and call center technology.
- Teamwork: Ability to work independently and as part of a team.
- Problem-Solving Skills: Strong problem-solving skills to address customer concerns.
Benefits and Rewards
">We offer a competitive compensation package, including incentives for meeting sales targets and delivering excellent customer service.
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