Data Analysis and Reporting Specialist
5 days ago
About Us
At Professional Employers (Pvt.) Ltd., we are committed to delivering high-quality market research services that meet our clients' needs. Our team of experts works closely with clients to understand their requirements and provide tailored solutions.
The Job Description
This role will be responsible for handling all aspects of market research operations, including data collection, analysis, and reporting. The successful candidate will work closely with the Research Manager to develop and implement effective market research strategies.
Main Responsibilities
- Data Collection and Management: Gather and manage data from various sources, including call centers, websites, and CRM tools. Ensure timely follow-up on unresolved issues and maintain coordination with call center staff.
- Data Review and Analysis: Review and classify large datasets, compile reports from direct emails and CRM tools, and consolidate call center and customer data for unified reporting.
- Training and Development: Provide training sessions to internal stakeholders on market research best practices.
- Project Coordination: Manage in-house surveys and product testing projects, ensuring smooth execution and high-quality results.
- Reporting and Support: Develop and analyze reports to inform business decisions and provide support to the Research Manager.
Requirements
- Education: Bachelors / Masters or studied statistics or research
- Experience: 1-2 years or fresh with relevant qualifications
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