Customer Support

1 week ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

Customer Support & Compliance Manager

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  • This role involves managing and optimizing customer support operations across multiple e-commerce platforms, ensuring compliance with regulations, and enhancing operational efficiency.

Key Responsibilities:

  • Cross-Platform Support Management: Oversee customer support operations across Shopify, Amazon, and other online retail platforms, ensuring timely responses to customer inquiries.
  • Compliance & Excellence Management: Ensure full compliance with e-commerce regulations, platform policies (Amazon, Shopify), data protection laws, and consumer rights. Conduct internal audits, reviews, and investigations to identify compliance gaps.
  • Training & Development: Develop training programs to ensure support agents have a deep understanding of Amazon, Shopify, and other marketplace requirements.


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