
Debt Recovery Specialist
2 weeks ago
Key Responsibilities:
The Credit Controller will be responsible for:
- Proactively managing aged debt across the business.
- Liaising with internal departments and external customers to achieve timely debt repayment.
- Verifying payment remittances and processing customer payments daily.
- Reconciling and allocating daily payments in Sage and LE systems.
Key Objectives:
The primary objectives of this role include:
- Reducing debtor days through effective credit control practices.
- Maintaining contractual terms with customers, strictly 28-30 days from invoice dispatch.
- Ensuring timely payment receipt for all invoices.
Credit Control Best Practices:
This role involves adhering to best practices in credit control, including:
- Regularly reviewing customer payment trends for potential issues.
- Communicating effectively with customers to resolve queries and issues.
- Working closely with the Contract Management Team and Directors to resolve matters related to unpaid debts.
- Developing strong relationships with internal departments to resolve invoicing queries or accounting issues.
Requirements:
This role requires:
- Proficiency in Microsoft office software.
- Experience in credit control, customer services, and telephone cash collecting.
- Ability to manage and prioritize a large caseload.
Qualifications:
The ideal candidate should have:
- A minimum of GCSE C passes in English and Maths or equivalent.
- A basic accountancy qualification.
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