Scheduling Specialist

10 hours ago

Lahore, Punjab, Pakistan beBee Careers Full time
Patient Services Coordinator

We are seeking a detail-oriented individual to facilitate patient appointments, ensuring accurate scheduling and exceptional customer service.

  • Coordinate and schedule patient appointments using electronic medical records systems and scheduling software.
  • Collect and verify patient demographic and insurance information to ensure accuracy and completeness.
  • Serve as the primary point of contact for patients scheduling appointments, responding to inquiries and providing information on appointment availability and clinic locations.
  • Deliver high-quality customer service by demonstrating empathy, professionalism, and patience.

The ideal candidate will have excellent communication skills, both verbal and written, and strong organizational skills with attention to detail. Proficiency in using computer software and electronic medical records systems is essential.

This role requires multitasking and prioritizing tasks in a fast-paced environment. The successful candidate will be able to coordinate with healthcare providers, nurses, and other staff members to schedule appointments that accommodate patient needs and provider availability.

Key Responsibilities:
  1. Patient Appointment Coordination: Schedule patient appointments accurately and efficiently, utilizing electronic medical records systems and scheduling software.
  2. Patient Information Management: Collect and verify patient demographic and insurance information, ensuring accuracy and completeness.
  3. Customer Service: Deliver exceptional customer service to patients, responding to inquiries and providing information on appointment availability and clinic locations.
  4. Collaboration and Communication: Coordinate with healthcare providers, nurses, and other staff members to schedule appointments that accommodate patient needs and provider availability.
Required Skills and Qualifications:
  • Excellent communication skills, both verbal and written
  • Strong organizational skills and attention to detail
  • Proficiency in using computer software and electronic medical records systems
  • Multitasking and prioritization abilities

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