
Telecom Network Engineer
3 days ago
Join PTCL Group and take your skills to the next level
We are a leading provider of integrated ICT and Cellular Network services in Pakistan, driven by our commitment to innovation and excellence. Our culture is built on the principles of inclusivity, diversity, and respect, creating an environment where everyone can thrive.
Our vision is to become the national champion driving digital transformation in Pakistan, guided by our core values:
- Be Resilient
- Think Big
- Win Every Battle
- Value Success
In this role, you will be responsible for:
- Managing, monitoring, and troubleshooting IP/Metro network infrastructure to ensure uninterrupted service delivery.
- Maintaining, optimizing, and enhancing network performance, working collaboratively with cross-functional teams.
- Addressing operational challenges efficiently, resolving faults and incidents, and escalating complex issues as required.
- Diagnosing and troubleshooting network issues related to IP/MPLS, Metro Ethernet, and other services.
- Providing root cause analysis and implementing corrective actions to prevent recurrence.
- Implementing changes, configurations, and upgrades on IP/Metro devices as per standard procedures.
- Collaborating with engineering and planning teams to deploy new network elements or features.
- Monitoring network KPIs and optimizing network performance based on analytics and reports.
- Ensuring compliance with SLAs for service uptime and quality.
- Maintaining accurate records of network configurations, incidents, and changes.
- Generating and presenting reports on network performance, downtime, and resolution timelines.
To succeed in this role, you will need:
- A bachelor's degree in Electronics, Telecommunications, Computer Science, AI, or a related field.
- At least 1-2 years of experience in IP network operations.
- Strong knowledge of IP/MPLS protocols (e.g., OSPF, BGP, IS-IS, MPLS-TE, etc.).
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