Business Process Optimizer

2 days ago


Lahore, Punjab, Pakistan Zameen Full time

About the Role:

We are seeking a highly motivated and result-oriented individual to fill the position of Business Process Optimizer. The successful candidate will be responsible for devising a strategic plan for improving business efficiency, identifying sustainable synergies across various business functions, and deploying strategic initiatives for business expansion.

Key Responsibilities:

  • Responsible for creating an analytics platform and developing the capability within cross-functional teams to enable optimal resource allocation, tracking, and monitoring of KPIs.
  • Perform gap analysis of current SOPs/SLAs on an ongoing basis with drafting and rollout of relevant policies.
  • Extract and analyze data using SQL/Excel and other tools to provide reports.
  • Maintain excellent relationships and communication with cross-functional stakeholders to inform and enable improvements in the quality of business delivery.

Requirements:

  • Self-motivated & result-oriented.
  • Excellent interpersonal skills & stakeholder management.
  • Exceptional skills in strategic planning, analytical insights, process improvement, and problem-solving.
  • Proficient in Microsoft Office tools.
  • Education: Minimum graduation / masters (preferably).
  • Experience: 2-4 years of experience (planning role / driving high impact initiatives / strategic planning).


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