
Service Desk Manager
4 days ago
The successful candidate for this role will have a strong background in IT operations and be able to work effectively in a team environment. We are looking for someone who can identify and implement process improvements to enhance our Service Desk's efficiency and effectiveness.
Responsibilities- Process Improvements: Identify areas for improvement in the Service Desk incident logging system and implement changes to increase efficiency.
- Knowledge Management: Utilize knowledge management tools and best practices to ensure the Service Desk operates effectively.
- Customer Experience: Contribute to improving the overall customer experience within the team.
- KPI Achievement: Meet goals and KPIs set by the line manager.
- Policy Review: Identify gaps and review related policies, adhering to best practices such as ITIL.
- User Account Setup: Set up and maintain user accounts.
- Hardware Maintenance: Verify peripherals are working properly and arrange repairs for hardware failure.
- System Monitoring: Monitor system performance.
- File System Creation: Create file systems.
- End-User Support: Provide support to end-users.
- Backup and Recovery Policy: Create a backup and recovery policy.
- Network Communication: Monitor network communication, configure, and install Cisco layer 2 and layer 3 switches.
- Policies and Procedures: Implement policies for the use of the computer system and network.
- Security Policies: Set up security policies for users with a strong grasp of computer security.
- Documentation: Document all SOPs and change management processes.
- Network Connectivity: Ensure network connectivity meets technical considerations throughout the company's LAN/WAN infrastructure.
- Server Maintenance: Maintain network servers such as TFTP, syslog, and file servers.
- Maintenance Scheduling: Schedule and execute preventive maintenance of all IT-related equipment.
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Front Desk Operations Manager
5 days ago
Karachi, Sindh, Pakistan Sage Hospitality Group Full timeJob OverviewWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Renaissance Pittsburgh Hotel, managed by Sage Hospitality Group. This role is responsible for supervising front office staff to ensure an efficient operation producing excellent results for our customers.The ideal candidate will have a strong background...
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Business Development Manager
12 hours ago
Karachi, Sindh, Pakistan Innovators Desk Full timeSales ExecutiveWe are looking for skilled sales executives to join our team at Innovators Desk, a leading IT and Services company in Karachi, Pakistan.The ideal candidate will have essential knowledge about web and mobile app development, tools, and technologies used, as well as awareness of the latest tech trends. Native-level English and excellent verbal...
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Help Desk Manager
12 hours ago
Karachi, Sindh, Pakistan EWS Group Full timeJoin Our Team as a Help Desk ManagerThe EWS Group is hiring a highly skilled Help Desk Manager to lead our customer-facing team.As a key member of our team, you will be responsible for providing expert-level assistance to customers via various communication channels.This is a full-time position that requires close collaboration with cross-functional teams,...
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Level 1 IT Service Desk Technician
6 days ago
Karachi, Sindh, Pakistan Allied Business Machines (Pvt) Ltd Full timeJob Summary:We are seeking an experienced Help Desk Professional to join our team at Allied Business Machines (Pvt) Ltd. The successful candidate will provide exceptional customer service and technical support to our clients.Duties and Responsibilities:Provide first-level technical support via phone, email, and chatIdentify and troubleshoot root causes of IT...
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Upwork Bidder
1 week ago
Karachi, Sindh, Pakistan Soft Desk Solution Full time5 days ago Be among the first 25 applicantsDirect message the job poster from Soft Desk SolutionCompany DescriptionSoft Desk Solution provides Outsourcing Solutions, IT and communication solutions, Web Development Services, and Corporate Branding Solutions, including web designing, Graphics Designing, Video Editing, Biography & Social Media Marketing.Role...
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Sales And Marketing Executive
3 weeks ago
Karachi, Sindh, Pakistan Desk Work Solution Full timeSales Executive Opportunity at Desk Work Solution, KarachiJoin us at Desk Work Solution, where your sales skills meet innovationPosition: Sales Executive (No Remote Jobs Available)Compensation: Up to 80,000 PKR/month (Basic + Commissions) + Health InsuranceWork Hours: 11 AM - 8 PM (Mon-Sat)Perks:- Competitive salary with commissions- Health insurance...
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Client Acquisition Specialist
12 hours ago
Karachi, Sindh, Pakistan Innovators Desk Full timeAbout the RoleWe are looking for a highly motivated Sales Executive to join our team at Innovators Desk, a dynamic IT and Services company based in Karachi, Pakistan.ResponsibilitiesConduct market research to identify potential clientsDevelop and maintain relationships with existing clientsRepresent the company at networking events and conferencesThe ideal...
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Sales Executive
2 weeks ago
Karachi, Sindh, Pakistan Innovators Desk Full timeSales Executive Innovators Desk, Pakistan Sales executives needed for business development, lead generation and client handling.Job SpecificationMust have essential knowledge about web and mobile app development, tools and technologies used, and awareness of the latest tech trends.Native-level English and excellent verbal communication skills.Experience with...
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Business Development Representative
1 week ago
Karachi, Sindh, Pakistan Soft Desk Solution Full timeSoft Desk Solution provides Outsourcing Solutions, IT and communication solutions, Web Development Services, and Corporate Branding Solutions.We are looking for an experienced Upwork Bidder who can manage bids, communicate with clients, and grow our business.The successful candidate will have strong negotiation skills, excellent written and verbal...
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Service Desk/SOC Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan EWS Group Full timeService Desk/SOC Support Specialist page is loadedService Desk/SOC Support SpecialistApply locations: PER - Karachi, PKTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: R43250About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc.,...
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IT and Communication Expert
1 week ago
Karachi, Sindh, Pakistan Soft Desk Solution Full timeSoft Desk Solution is a leading provider of Outsourcing Solutions, IT and communication solutions, Web Development Services, and Corporate Branding Solutions.We are seeking an experienced Upwork Bidder to join our team and help us grow our business.The ideal candidate will have strong negotiation skills, excellent written and verbal communication skills, and...
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Upwork Bidder Position
1 week ago
Karachi, Sindh, Pakistan Soft Desk Solution Full timeAt Soft Desk Solution, we are seeking a highly skilled Upwork Bidder to join our team. As an Upwork Bidder, you will be responsible for bidding on Upwork projects, communicating with clients, and securing new business opportunities.The ideal candidate will have strong negotiation skills, excellent written and verbal communication skills, and the ability to...
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Outsourcing Solutions Specialist
1 week ago
Karachi, Sindh, Pakistan Soft Desk Solution Full timeAre you a motivated and results-driven individual looking for a challenging role? Do you have experience in IT and communication solutions?We are seeking an experienced Upwork Bidder to join our team at Soft Desk Solution.As an Upwork Bidder, you will be responsible for managing bids, communicating with clients, and growing our business.We offer a dynamic...
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Infrastructure Services Coordinator
4 days ago
Karachi, Sindh, Pakistan Talent Rooters Full timeWe are seeking a highly motivated and organized Service Desk Manager to join our team at Talent Rooters. The successful candidate will have a proven track record of managing teams and implementing process improvements to enhance efficiency and effectiveness.Key ResponsibilitiesTeam Management: Manage and lead the Service Desk team to ensure seamless...
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Administrative Services Manager
1 week ago
Karachi, Sindh, Pakistan Shapes Health Studio Full timeAbout UsShapes Health Studio is a leading health and wellness center in Karachi, Pakistan. We offer a comprehensive range of services, including fitness classes, nutrition counseling, and spa treatments. Our team is committed to providing exceptional customer service and creating a supportive community for our members.Job RoleThe Deputy Manager Operations...
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Hospitality Services Coordinator
5 days ago
Karachi, Sindh, Pakistan Sage Hospitality Group Full timeAbout UsSage Hospitality Group is a leading hospitality company that creates a culture of belonging through its unique approach to employee engagement and customer experience.We are committed to providing exceptional service and fostering a supportive work environment where our team members can grow and thrive.As a Front Desk Supervisor at the Renaissance...
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Technical Help Desk Representative
4 days ago
Karachi, Sindh, Pakistan Aeron Edge Technologies Full timeAeron Edge Technologies is committed to providing exceptional customer service, and we are looking for a Technical Help Desk Representative to join our team.ResponsibilitiesProvide technical support to customers via phone, email, or chat.Assist customers with product-related issues and resolve them in a timely manner.Collaborate with the sales and technical...
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Desk Research Professional
4 days ago
Karachi, Sindh, Pakistan Nielsen Consumer LLC Full timeOur MissionWe exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.Job ResponsibilitiesAs a Junior Desk Research Analyst, you will be responsible for:Conducting comprehensive research and analysis to support the Online Universe Classification...
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Front Desk Supervisor
3 weeks ago
Karachi, Sindh, Pakistan Sage Hospitality Group Full timeWhy us?When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in...
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Database Help Desk Professional
4 days ago
Karachi, Sindh, Pakistan Wall Soft Technologies Full timeJob DescriptionIn this role as a Database Help Desk Professional, you will be responsible for delivering top-notch technical support and ensuring that customer queries are resolved efficiently and effectively.Key Responsibilities:Deliver prompt and effective technical support related to databases.Address customer concerns and resolve issues in a timely...