Senior Team Member

3 days ago


Karachi, Sindh, Pakistan Mashreq Full time

Job Overview

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The Senior Officer - Employee Experience role is a crucial position at Mashreq, responsible for managing the employee experience function and ensuring a seamless work environment.

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Key Responsibilities

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  • Benefits Administration: The successful candidate will be responsible for administering benefits to employees, including payroll, insurance, and end-of-service administration.
  • HRMS Maintenance: Ensuring accurate and complete system records of employees, as well as maintaining employee records in the system.
  • Payroll: Managing the payroll process, including generating staff reports and facilitating automation of processes.
  • Insurance: Acting as a liaison between Mashreq and the medical insurance provider, handling offboarding processes, and maintaining good working relationships with external vendors.
  • End of Service Administration: Responsible for confidential matters, changing staff details, and accessing all staff accounts.
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Required Skills and Qualifications

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  • Bachelor's Degree
  • 3 to 5 years of relevant experience
  • Excellent interpersonal and communication skills
  • The Senior Officer - Employee Experience will require good coordination with business groups to implement HR initiatives effectively. Strong problem-solving skills are essential to resolve queries related to HR policies and benefits.

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    Decision Making Authority & Responsibility

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    • Responsible for confidential matters
    • Responsible for changing staff details and salary details in HRMS in a timely manner
    • Access to all staff accounts and generate account statements
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    What We Offer

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    Mashreq offers a dynamic and challenging work environment, excellent interpersonal and communication skills, and a strong team player who can contribute to the success of the organization.



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