Medical Billing Advocate

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a highly skilled Patient Calling Specialist with experience in medical billing and revenue cycle management (RCM) to assist patients of an orthopedic practice with pending balances.

Key Responsibilities:

  • Contact patients with outstanding balances, provide accurate billing details, resolve queries, and encourage timely payments before accounts go to collections.
  • Provide clear information on co-pays, deductibles, adjustments, write-offs, and insurance coverage to patients.
  • Address patient inquiries professionally and offer solutions based on billing guidelines.
  • Maintain detailed call logs and collaborate with internal teams for accurate account updates.

Required Qualifications:

  • Experience in the medical billing and RCM industry, particularly in patient interaction roles.
  • Familiarity with billing terms like EOB, co-pays, deductibles, and insurance eligibility.
  • Proficiency in medical billing software.
  • Strong communication and persuasion skills in English.
  • Problem-solving ability to handle sensitive patient concerns.
  • Experience in orthopedic practices is a plus.

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