Export Operations Coordinator

1 week ago


Gujranwala, Punjab, Pakistan beBee Careers Full time

Job Description:

  • The primary responsibility of this role is to coordinate with customers and destination teams for shipping instructions.

Key Responsibilities:

  • Collaborate with the procurement team to book flights

  • Coordinate shipments collection with customers and traffic teams

  • Maintain a basic knowledge of cargo commodities in accordance with IATA rules and regulations

  • Monitor and track shipment status, informing customers accordingly

  • Nurture relationships with both internal and external stakeholders

  • Respond to customer inquiries in a timely and effective manner

  • Work closely with operations teams to meet customer requirements

  • Ensure compliance with customer Standard Operating Procedures

  • Update data correctly in systems

  • Interface with multiple parties, including customers, warehouses, carriers, customs, etc. regarding shipment requirements

  • Monitor progress to achieve monthly targets

  • Collaborate with the billing team to close off jobs and issue invoices

  • Take charge of supplier invoice disputes

  • Lead in resolving issues

  • Implement improvements to enhance service capabilities within the team

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