Technical Incident Handler

Incident Coordinator IBEX Global, Pakistan Bachelor degree in IT or Telco, or equivalent through experience. The Incident Coordinator will hold the responsibility for driving major incidents through to resolution in accordance with agreed procedures and service levels.Provide a command and control presence on Bridges and Incident Calls.Ensure that the...

Incident Coordinator Role SummaryAbout the JobThe Incident Coordinator plays a critical role in driving major incidents towards resolution, adhering to established procedures and service levels.This individual will provide command and control presence on Bridges and Incident Calls, ensuring activities and resolutions are properly executed and documented.Key...

**Job Overview:**This role is designed for experienced cybersecurity professionals who want to take their career to the next level.The ideal candidate will have a strong analytical mindset, excellent communication skills, and hands-on experience with automation tools and technology stacks.**Responsibilities:**Technical Proficiency: Experience working in a...

Are you passionate about Java and technical support? Do you have experience with Java development and troubleshooting?We're seeking a Java Technical Support Engineer to join our Incident Response Team.About the Role:This is an exciting opportunity for a professional who is looking to take their career to the next level.As a Java Technical Support Engineer,...

Job Title: Core Banking Support OfficerKey ResponsibilitiesAdvanced level Service Desk support incidents and service requests related to Core Banking Application, escalated from Application Support teams in Subsidiary entities.Analysis and resolution of incidents within the frames of target SLAs.Identification of root causes for application errors,...

Job SummaryWe are seeking a highly skilled AWS Cloud Engineer to join our team. This role requires a blend of technical expertise in AWS cloud services, excellent problem-solving skills, and a strong customer service orientation.Key Responsibilities:Design and implement AWS cloud solutions to meet client requirements.Provide Level 2 technical support to...

As a Technical Assistance Specialist, you will play a critical role in ensuring the smooth operation of our systems and infrastructure. Your primary responsibility will be to provide timely and effective technical assistance to our users, identifying and resolving issues related to hardware, software, and network connectivity.About the JobThis is a full-time...

Job OverviewWe are seeking a highly skilled Technical Support Specialist to provide continuous support and enhancement for essential IT systems and their underlying infrastructure. As a key member of our team, you will drive technological innovation and advancement within the organization.Your primary responsibility will be to deliver initial and secondary...

Technical Business Analyst Role">This Technical Business Analyst role requires a strong understanding of technical fundamentals of web-based applications, including relational databases such as SQL Server or Oracle.">Key Responsibilities:">">Analyse business problems to develop project plans.">Address client queries effectively, ensuring timely...

Job Summary:We are seeking a highly skilled Technical Support Analyst to join our team. As a key member of our support staff, you will be responsible for providing exceptional technical assistance to our clients.Key Responsibilities:Provide top-notch technical assistance to clients.Ensure incidents and requests are handled according to established service...