Cloud Architect Specialist

1 day ago

Sahiwal, Punjab, Pakistan beBeeCloudArchitectureSpecialist Full time $125,000 - $175,000

Cloud Architecture Specialist

We are seeking a skilled professional to join our team as a Cloud Architecture Specialist. This role combines technical expertise, customer advocacy, and strategic thinking to drive customer success and growth in the cloud ecosystem.

Your primary focus will be on developing deep expertise in cloud infrastructure and design architectures tailored to customer use cases. You will work closely with customers to understand their needs and provide regular technical consultation sessions and workshops.

This position requires a passion for technology, open-source projects, and delivering exceptional customer experiences. As a Cloud Architecture Specialist, you will leverage your technical knowledge and customer advocacy skills to retain and grow our customers' deployments in the cloud.

Key Responsibilities

  • Technical Consultation & Architecture Design

    • Develop deep expertise in cloud infrastructure and design architectures tailored to customer use cases.
    • Help design, diagram, and plan cloud architectures tailored to customer requirements.
    • Conduct regular technical consultation sessions and workshops to enable customers to manage their cloud environments.

  • Proactive Customer Engagement & Growth

    • Manage and maintain key customer relationships.
    • Partner closely with customers to drive engagement, retention, and expansion of their cloud workloads.
    • Conduct Quarterly Business Reviews (QBRs) with key customers to assess their progress and align on strategies for future growth.

  • Advocacy & Cross-Functional Collaboration

    • Act as the voice of the customer within our organization to ensure their needs are represented in product development and support processes.
    • Liaise with Engineering and Support teams to resolve escalations and technical challenges quickly.

  • Tooling & Efficiency

    • Develop tools and scripts to streamline our technical engagements and improve the efficiency of our cloud architecture functions.
Requirements

  • Technical Expertise

    • Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation.
    • Programming or development experience with basic skills in at least one mainstream language.
    • Understanding of provisioning and deployment strategies, including tools like Terraform, Ansible, and Docker.
    • Proficiency with at least one major cloud platform.

  • Customer-Centric Approach

    • Passionate about delivering exceptional customer experiences.
    • Ability to manage multiple stakeholders, prioritize effectively, and set clear expectations.

  • Communication Skills

    • Strong verbal and written communication skills to translate complex technical concepts for varied audiences.

  • Adaptability & Initiative

    • Self-starter with a passion for technology and open-source projects.

Keyword: CloudArchitectureSpecialist

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