Customer Service Representative

2 weeks ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Summary:
We are seeking a skilled and customer-oriented individual to fill the position of Customer Support Representative. As a key member of our customer service department, you will be responsible for providing exceptional assistance and support to valued customers. This role is ideal for someone with 1-2 years of experience in customer support who is proficient in English verbal and written communication, as well as Excel proficiency.

Key Responsibilities:
  • Respond promptly and professionally to customer inquiries via various communication channels.
  • Resolve customer complaints and issues efficiently, aiming for first-call resolution whenever possible.
  • Provide accurate and detailed information about products, services, policies, and procedures to customers.
  • Ensure customer satisfaction by building rapport, understanding their needs, and offering appropriate solutions.


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