Call Centre Agents

5 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Description

The role of a Call Centre Agent involves generating business through proactive outreach to new customers via cold calling and strategic email campaigning. This is a prospecting role that requires identifying customer needs and requirements, developing value-based business relationships with B2B customers, and promoting the strategic & tactical values of our offerings.

Responsibilities:

  1. Proactive Outreach: Generate business by proactively contacting new customers via cold calling and email campaigning.
  2. Business Development: Develop value-based business relationships with B2B customers and identify their needs and requirements.
  3. Sales Promotion: Promote and position the strategic & tactical values of our offerings.
  4. Lead Management: Research, qualify, manage, and track leads and related sales activities.
  5. Account Management: Schedule concrete next steps with the customer and the territory specialist, typically a product demonstration.

Qualifications:

  1. Communication Skills: Excellent English communication and interpersonal skills are required.
  2. Experience: 1+ years of outbound B2B sales experience or a combination of work experience and education.
  3. Cognitive Skills: Ability to learn quickly and think analytically, as well as demonstrate active listening skills.

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