Compliance Professional

6 days ago


Islamabad, Islamabad, Pakistan AA Exchange Full time
Job Overview

AA Exchange is seeking a highly skilled Compliance Officer & Audit professional to join our team.

This is an exciting opportunity to take on a key role in driving customer satisfaction, loyalty, and retention.

We are looking for someone who can lead from the front and make a real impact on our business.

The ideal candidate will be able to think strategically, communicate effectively, and inspire others to do the same.

Responsibilities

The selected individual will be responsible for:

  • Managing customer support processes and improving them where necessary
  • Developing and implementing policies to drive customer satisfaction
  • Informing the team of new product information, procedures, and trends
  • Monitoring support statistics and producing detailed reports
  • Evaluating team performance and providing feedback and coaching
Requirements

To be successful in this role, the candidate should have:

  • At least 1 year of experience in customer support and/or compliance
  • Strong knowledge of management methods and techniques
  • Excellent written and verbal communication skills
  • Proficiency in English and working knowledge of customer service software and tools
Why Join Us?

AA Exchange offers a dynamic work environment with opportunities for growth and development.



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