Beauty Salon Operations Manager

6 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

About the Role:

We are seeking an experienced Beauty Salon Operations Manager to oversee the daily operations of our salon.

Key Responsibilities:

  1. Serving Clients: Provide exceptional customer service to clients, ensuring their needs are met and they have a positive experience in the salon.
  2. Appointment Management: Manage client appointments, ensuring bookings are scheduled efficiently and clients are informed of any changes or cancellations.
  3. Visual Merchandising: Arrange visually appealing window displays to showcase our products and services, attracting new clients and promoting sales.
  4. Inventory Management: Oversee the ordering, stocking, and inventory management of products and supplies, ensuring we always have what we need to meet demand.
  5. Cleanliness and Facilities: Conduct regular checks on cleanliness and facilities, identifying areas for improvement and implementing solutions to maintain high standards.
  6. Staff Development: Organize workshops and training sessions for staff, ensuring they have the skills and knowledge needed to provide excellent service.
  7. Social Media Presence: Update our Facebook page regularly, sharing news, promotions, and events to engage with our online community.
  8. Staff Supervision: Supervise and support staff, providing guidance and feedback to help them meet performance expectations.
  9. Cash Handling: Manage cash handling responsibilities, including processing transactions, managing petty cash, and reconciling accounts.
  10. Administrative Tasks: Maintain accurate records of sales, pending amounts, and other key metrics, using this data to inform business decisions.

Requirements:

  • Personal Qualities: Be elegant, friendly, and professional in all interactions, demonstrating empathy and understanding towards clients and staff.
  • Technical Skills: Be proficient in computer systems, including software applications and digital tools.
  • Communication: Possess excellent written and verbal communication skills in English and Urdu, enabling effective interaction with clients and staff from diverse backgrounds.
  • Stress Management: Manage stress effectively, prioritizing tasks and coping with pressure to maintain productivity and well-being.
  • Cultural Awareness: Demonstrate tolerance and appreciation for different cultures, values, and beliefs, creating an inclusive environment for clients and staff.
  • Educational Qualifications: Hold a Bachelor's degree from a recognized institution, preferably in a related field.
  • Experience: Have at least one year of experience working in a salon or related industry, developing essential skills and knowledge.

What We Offer:

A competitive salary package, opportunities for career growth and development, and a dynamic work environment that values teamwork and innovation.



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