
Beauty Salon Operations Manager
6 days ago
About the Role:
We are seeking an experienced Beauty Salon Operations Manager to oversee the daily operations of our salon.
Key Responsibilities:
- Serving Clients: Provide exceptional customer service to clients, ensuring their needs are met and they have a positive experience in the salon.
- Appointment Management: Manage client appointments, ensuring bookings are scheduled efficiently and clients are informed of any changes or cancellations.
- Visual Merchandising: Arrange visually appealing window displays to showcase our products and services, attracting new clients and promoting sales.
- Inventory Management: Oversee the ordering, stocking, and inventory management of products and supplies, ensuring we always have what we need to meet demand.
- Cleanliness and Facilities: Conduct regular checks on cleanliness and facilities, identifying areas for improvement and implementing solutions to maintain high standards.
- Staff Development: Organize workshops and training sessions for staff, ensuring they have the skills and knowledge needed to provide excellent service.
- Social Media Presence: Update our Facebook page regularly, sharing news, promotions, and events to engage with our online community.
- Staff Supervision: Supervise and support staff, providing guidance and feedback to help them meet performance expectations.
- Cash Handling: Manage cash handling responsibilities, including processing transactions, managing petty cash, and reconciling accounts.
- Administrative Tasks: Maintain accurate records of sales, pending amounts, and other key metrics, using this data to inform business decisions.
Requirements:
- Personal Qualities: Be elegant, friendly, and professional in all interactions, demonstrating empathy and understanding towards clients and staff.
- Technical Skills: Be proficient in computer systems, including software applications and digital tools.
- Communication: Possess excellent written and verbal communication skills in English and Urdu, enabling effective interaction with clients and staff from diverse backgrounds.
- Stress Management: Manage stress effectively, prioritizing tasks and coping with pressure to maintain productivity and well-being.
- Cultural Awareness: Demonstrate tolerance and appreciation for different cultures, values, and beliefs, creating an inclusive environment for clients and staff.
- Educational Qualifications: Hold a Bachelor's degree from a recognized institution, preferably in a related field.
- Experience: Have at least one year of experience working in a salon or related industry, developing essential skills and knowledge.
What We Offer:
A competitive salary package, opportunities for career growth and development, and a dynamic work environment that values teamwork and innovation.
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