
IT Infrastructure Manager
3 days ago
Job Overview:
We are seeking a skilled IT professional to manage and maintain our IT systems, networks, and hardware. This individual will collaborate with cross-functional teams to identify and address technology-related challenges, implement solutions, and contribute to the overall success of our organization.
Key Responsibilities:
- Network and Systems Management:
- Administer and maintain the company's network infrastructure, ensuring optimal performance, security, and reliability.
- Monitor and troubleshoot network issues, providing timely resolution and proactive problem-solving.
- Hardware and Software Support:
- Install, configure, and maintain hardware components, including servers, desktops, laptops, and peripherals.
- Provide technical support for software applications, troubleshooting issues, and coordinating with vendors when necessary.
- Cybersecurity:
- Implement and maintain cybersecurity measures to protect the company's data and systems from potential threats.
- Stay updated on industry best practices and emerging trends in cybersecurity to ensure the organization's security posture.
- User Support and Training:
- Provide end-user support, addressing IT-related inquiries and issues in a timely and efficient manner.
- Develop and deliver training sessions to enhance the technical skills of employees and promote a culture of IT awareness.
- System Upgrades and Maintenance:
- Coordinate and execute system upgrades and patches, ensuring minimal disruption to daily operations.
- Conduct regular system audits to identify areas for improvement and implement necessary updates.
- Collaboration and Documentation:
- Collaborate with cross-functional teams to understand IT requirements and align technology solutions with business objectives.
- Maintain comprehensive documentation of IT processes, configurations, and troubleshooting procedures.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience as an IT Specialist or similar role.
- Proficiency in network administration, system maintenance, and troubleshooting.
- Strong knowledge of cybersecurity principles and best practices.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
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