Technical Support Specialist

15 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Description: Technical Support Specialist

The Technical Support Specialist is responsible for providing technical support to users, including troubleshooting and resolving hardware and software issues. This role requires strong knowledge of IT infrastructure and systems, including network protocols, hardware, and storage.

Responsibilities:
  • Provide technical support to users, including troubleshooting and resolving hardware and software issues.
  • Stay up-to-date with the latest IT infrastructure and security developments, and recommend upgrades and improvements as necessary.
  • Manage and maintain the office network and communicate with internet providers when needed to ensure stable and robust internet connections.

Requirements:
  • Minimum of 2 to 3 years of experience in IT Support, with a focus on managing complex IT environments.
  • Knowledge of network security concepts such as firewalls, VPNs, and intrusion detection and prevention.


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