Quality Assurance Engineer

2 days ago


Lahore, Punjab, Pakistan Expertflow - livechat, video, callcenter SW Full time

At Expertflow, we are committed to delivering exceptional customer experiences through our innovative Cloud Contact Center Software. As a QA Automation Engineer, you will be part of a dynamic team that ensures the high quality of our products.

Job Description

You will work closely with the Software QA Manager and QA team to achieve quality objectives and automate tests according to Expertflow's QA processes. This includes designing and implementing automated test scripts, executing automated test scripts, and reporting bugs to the Development and Product teams.

Responsibilities
  1. Develop and maintain automated test scripts to ensure product functionality and identify defects.
  2. Collaborate with the QA team to improve our SDLC/STLC approach.
  3. Participate in daily SCRUM meetings and contribute to the resolution of issues.
RequirementsKnowledge, Skills, and Expertise

Formal Qualifications/Certification:

A bachelor's degree in Computer Science or a related field from a reputable institution.

Experience:

  1. 1-2 years of hands-on experience in test automation.
  2. Experience with Load/Stress testing is a plus.
  3. Working experience in Agile methodologies.
  4. Experience with testing and bug reporting tools.
  5. Experience with Linux-command line is a plus.
  6. Experience with Docker, Kubernetes is a plus.

Skills:

  1. Sound knowledge of software development life cycles (SDLC) and testing life cycles (STLC).
  2. Understanding of APIs and SQL concepts.
  3. Good collaborative problem-solving capabilities.
  4. Excellent written and verbal communication skills in English.
Nice to Have
  1. Experience with contact center solutions / CTI is a plus.
  2. Working experience with Selenium, Katalon Studio.
  3. Experience with CI/CD tools like GitLab or Jenkins.
Personal Attributes
  1. Deep analytical skills.
  2. Ability to work under pressure and meet deadlines.
  3. Punctuality and reliability.


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