
Customer Service Liaison
6 days ago
We are seeking a highly skilled Logistics Customer Support Professional to join our team at ABS International.
The successful candidate will be responsible for providing clear and relevant information to customers, addressing their concerns, and building strong customer relationships. If you have excellent communication skills and thrive in a dynamic environment, this role is ideal for career advancement.
Key Responsibilities:- Customer Service: Offer accurate details about products and services to ensure informed decision-making by customers.
- Issue Resolution: Respond to customer inquiries, resolve concerns, and provide effective solutions in a timely and professional manner.
- Account Management: Engage with customers by recording account details and ensuring all information is updated and accurate in the system.
- Relationship Building: Take ownership of customer complaints and concerns, working to resolve them efficiently while maintaining a positive attitude.
- Professionalism: Maintain a positive, enthusiastic, and professional demeanor during all customer interactions.
- Innovation: Provide valuable input and innovative ideas to help improve processes and enhance the customer experience.
At our organization, we believe that exceptional customer service is paramount. By joining our team, you'll play an important role in maintaining high standards and building strong relationships with customers.
Benefits Package:- Competitive Compensation: Enjoy a competitive salary along with performance-based bonuses and rewards.
- Annual Leave Policy: Benefit from a generous annual leave policy designed to support your well-being.
- Training and Development: Receive a 3-5 day paid training session with refreshments provided, ensuring you're well-equipped to excel in your role.
- Career Growth Opportunities: Our organization is committed to nurturing talent and offering numerous opportunities for career advancement within a thriving work environment.
- 6:00 PM to 2:00 AM
- 8:00 PM to 4:00 AM
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