
Team Lead
1 week ago
Pre-Sales Team Lead Position
We are seeking an experienced sales professional to lead our Pre-Sales team.
- Main Responsibilities: Answer all types of communication channels, convert leads into clients, schedule meetings and calls.
- Develop strong relationships with clients through effective communication and analysis reporting.
- Prepare and deliver high-quality analysis reports and meeting minutes.
- Work closely with the Manager to assign tasks and achieve goals.
- Provide timely resolutions to customer complaints.
- Ensure smooth communication between teams.
Requirements and Expectations:
- Excellent English communication skills.
- Proficiency in MS Office, RingCentral, Avaya/Cisco IP Phones.
- Familiarity with the US Healthcare industry.
- 1-3 years of customer support experience.
- Availability to work during US working hours.
Important Qualities:
- Strong communication and problem-solving skills.
- International calling and communication experience.
- Ability to analyze and solve problems efficiently.
Benefits and Rewards:
- Paid Leaves.
- HR Bonus.
- Loan Policy.
- Advance Salary.
- Yearly Loyalty Rewards.
- Leave Encashment.
- Inflation Bonus.
- Promotion.
- Increments.
- Medical Benefits (TBD).
- Employee Equity Funds Program (EEFP).
- Saturday and Sunday Off.
- Complementary Food and Tea/Green Tea.
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